In Growindustry.es, we understand the importance of receiving your orders efficiently and safely, so we offer a detailed shipping service and adapted to your needs. Our shipping rate system is based on the weight of the order and the destination location, ensuring fair and competitive rates. We make shipments throughout Spain, extending our services throughout Europe and America.

Our goal is to ensure that each order arrives on time and in perfect condition, using the best logistics practices and collaborating with trusted carriers. We strive to make the purchase and shipping process as simple and convenient as possible for our customers, offering detailed monitoring options so that you are always informed of the status of your shipment.

Whether you are in Madrid, Berlin or Buenos Aires, you can count on Growindustry.es to provide quality products with an efficient and reliable delivery service. We are here to help you get what you need, when you need it.

In Growindustry.es, we strive to offer you an easy and personalized purchase experience, including a wide range of payment options adapted to your needs. You can choose between the following safe and convenient alternatives:

Payment options

Bank transfer: For purchases exceeding € 900, you can make a direct transfer to our bank accounts. You will receive the details of the email after finishing your purchase. The confirmation of the payment will immediately begin the preparation and sending of your order with maximum efficiency.

Credit card: This modality allows you to pay instantaneously at the end of your purchase, which considerably accelerates the shipping process. We accept Visa, Mastercard cards, and others, ensuring a quick and safe process. For shipments within Spain, your order could arrive in just 48 hours.

Highlander: Available for purchases greater than € 50 and up to a maximum of € 900. This option incurs an additional 6% charge on the total of your order, covering the costs of the service.

New payment options and promotions

Paypal and cryptocurrencies: We currently accept payments through PayPal. We are working to incorporate payment with bitcoins and other cryptocurrencies in the near future.

Use of discount coupons: If you have a discount coupon, you can apply it at the end of your purchase. Simply enter the code of the coupon when requested and verifies that it is applied correctly. If you find any problem, our customer service is available to help you and make sure you receive the promised discount.

Customer commitment

In Growindustry.es, our goal is to ensure that every aspect of your purchase experience is as satisfactory as possible, from the selection of the product to the payment and delivery. We always seek to improve and expand our options to better meet your needs.

We avoid working in this way, because communication or similar problems may arise. The most comfortable, fast and safe way to buy is directly on the website.
That said, you can always call us that you have any doubt about an order. We will be delighted. We take the opportunity to remind you that, once you make your order and be confirmed, we work from that moment to receive it as quickly as possible, in less than 24 hours if you live in the Peninsula.

Normally this error occurs externally to our website and owes to some problem with the banking entity. If it happens to you, we recommend that you contact us immediately by email or telephone.

Our work system allows us to offer you the fastest orders on the market. If you live in Spain, you will receive your purchase in the following 48 hours after the end of the order. With the exceptions of the Balearic Islands or Canary Islands (it can be extended to 7 days).We do not send to Islands of Portugal, Ceuta and Melilla. As for the arrival time, this depends strictly on the transport company that is responsible for shipping. We advise you that in the days following the order you are attentive to your phone, since the most normal thing is that they communicate with you before reaching the given address. It is also important that you facilitate an address in which you know that someone will be able to collect your order.
In Growindustry we have hired that they try the delivery of the shipment twice in case of not being able to contact you the first. If none of the two times nobody has collected the order, they will contact you to tell you in which office you must pick it up.

Each product you buy on our website has a code associated that allows you to monitor your order. As soon as your shipment leaves our facilities to the address that you have provided us, you will receive an email or an SMS with the code to track. If you do not receive your code, you can write to the e-mail info@growindustry.es and we will send you the follow-up. 

In Growindustry we have a customer service team that will respond to your consultations at the time. If you want to make any change in your order, we recommend that you contact us as quickly as possible. The reason is that we strive to send your purchase to the address that you have given us as quickly as possible. Therefore, it is possible that you are already on the way. Even so, you will always find a quick response through any of our customer service channels. You can write to us by email info@growindustry.es or call us directly to +34 603 469 519 To modify, cancel or return your order.

You will have to contact us to arrange a new installment or collection. But you must keep in mind that our transport companies charge extra collection.

If what you want is to make a return, you will have to send it directly to our physical address as soon as possible (shipping costs to assume by the client). You have a maximum of fourteen calendar days from the acquisition of the product in question. From that space of time, the customer has accepted the purchase. 
The products to be returned have to be in perfect condition, without using and in their original packaging. Therefore, we advise you to ensure that the package will travel correctly during transport back to our facilities. Once received, we will check your status. If the articles or perfect conditions (including the components, accessories and gifts of having them, as well as the documentation), we will return your money immediately.
The address to which you must send the product you want to return is: Ctra. Montblanc, 199-200, Nau A-B (43206) Reus, Tarragona.
As established in article 103 of Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of Consumers and Users, the supplies of services or goods made according to the specifications of the consumer or clearly personalized, or that, by their nature, they cannot be returned or can deteriorate or expire quickly, are exempt from withdrawal.

The reimbursement of the amount of money you have paid for your order will be returned using the same method that you have used to pay at the time. Growindustry keeps the right to retain this refund until some of the following conditions are met:

- We have received the product.

- That we have received the reason for the withdrawal of the product.

- We have received a proof of the return of the product.

If for any reason, there is a delay in unjustified refund by our part, you have the right to claim until twice the initial amount paid. Without prejudice to the right to be compensated by the damages and other damages suffered in which it exceeds that amount.

If you do not receive the product in perfect condition for our mistake, you have the right to return it. To do this, you must contact us to inform what happened. You can do it by phone or email. The return of it is in charge of Growindustry, so you will not have to pay any shipping expense. In addition, we will send you the product that you have bought again so you can enjoy it as you thought, always under the conditions accepted at the time of sale.
If you want to file a claim, you can do it through email or in the following physical address: Crta Montblanc, 199-200 (43206) Reus, Tarragona.

The products have the guarantee offered by the provider itself, its manufacturer. While it is active, from Growindustry we are available to help you solve any problem that arises. You would only have to contact us through one of the communication channels available. You can also treat any problem with your product in guarantee directly with the supplier.

In this section you will find a range of products of different categories that are on offer, that is, with additional discount due to a promotion. Every time you enter the page, you can find different products on offer since new offers appear every week.