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Privacy Policy

Privacy Policy

1. Introduction

This privacy policy describes how Growindustry (From now on, "Place", "us" either "our") collects, uses and protects your personal information when visiting or using our services, making a purchase in www.growindustry.es or communicate with us in any other way in relation to the site (hereinafter, the "Services").

For the purposes of this privacy policy, the terms "you" and "his"They refer to any user of our services, either as a client, visitor of the website or any other person whose information we collect in accordance with this policy.

When accessing or using our site, you accept the terms of this privacy policy.

2. Changes in privacy policy

We can update this privacy policy at any time to reflect changes in our practices, legal compliance or other operational reasons.

In case of modifications, we will publish the new version in our Place, we will update the date of "Last update"And we will take the necessary measures to inform you, as required by applicable legislation.

3. Collection and use of your personal information

To provide our ServicesWe collect personal information from various sources, according to how it interacts with us.

In addition to the specific uses detailed below, we can use your information for:
✔ Communicate with you.
✔ Improve and customize our services.
✔ Meet legal requirements.
✔ Enforce our Terms and conditions.
✔ Protect our rights and those of our users.

Information we collect directly from you

When you use our services, you may provide personal information, such as:

  • Contact data: Name, address, telephone number and email.
  • Order information: Billing and shipping address, payment confirmation and bought products.
  • Account information: Username, password and safety data.
  • Purchasing History: Articles added to the cart, saved or bought.
  • Customer Service: Shared information in communications with our team.

📌 Note: Some functions of our Place They require specific information. If you decide not to provide these data, you may not be able to access certain functionalities.

Information collected automatically

We can also collect information about its use of Place, including:

  • Access and navigation data: IP address, browser, device, network connection and interactions with the Place.
  • Use of similar cookies and technologies: We use cookies to improve your user experience. You can manage your preferences from the configuration of your browser.

Information obtained from third parties

We can receive information from third parties, such as:

  • Payment platforms: Necessary data to process payments.
  • Logistics suppliers: Shipping and delivery information.
  • Analysis and Advertising Tools: Data on how to interact with the Place.

Any information obtained from third parties will be treated according to this privacy policy.

4. Use of your personal information

Provision of services and products

  • Process payments and manage orders.
  • Send notifications about purchases, returns or changes.
  • Maintain and manage your account.
  • Manage shipments and returns.

Marketing and advertising

  • Sending promotions by email, SMS or postal mail.
  • Advertisement customization inside and outside Place.
  • Use of information to improve the advertising shown.

📌 If you reside in the EEE, the legal basis for these activities is based on our legitimate interest of selling products, according to Art. 6 (1) (f) of the GDPR.

Safety and fraud prevention

  • Detect and prevent fraudulent activities.
  • Guarantee user information security.
  • Protect our platform and our customers.

📌 If you reside in the EEE, this is based on our legitimate interest in maintaining the security of the Place, according to Art. 6 (1) (F) of the RGPD.

5. Dissemination of personal information

We can share your information with third parties in the following cases:

  • Service Suppliers: Companies that manage payments, logistics, customer service and data storage.
  • Advertising and Marketing Partners: To show personalized ads and promotions.
  • Affiliates and commercial partners: Companies within our business group.
  • Legal compliance: To respond to legal requirements or protect our rights and those of our users.

6. Data and security protection

We adopt security measures to protect your information, although no platform is completely safe. If you detect suspicious activity in your account, contact us immediately.

📌 Data retention: We keep your information only the necessary time to comply with our legal and contractual obligations.

7. User rights

Depending on your location, you can have rights about your personal information, including:

✔ Access: Request a copy of the information we have about you.
✔ Elimination: Ask for the elimination of your data.
✔ Correction: Modify incorrect information.
✔ Portability: Receive your data in an accessible format.
✔ Opposition to advertising: Choose not to receive personalized ads.
✔ Revocation of consent: Withdraw your authorization for the use of data.

To exercise these rights, contact us in info@growindustry.es.

📌 We can request additional information to verify your identity before processing your application.

8. Cookies and monitoring technologies

We use cookies To improve your experience in the Place and analyze the use of our services.

🔹 You can manage your preferences in the configuration of your browser.
🔹 Some cookies are necessary for the operation of the Place.

For more details about our cookies, visit our page Cookies policy.

9. International users

If you access to Place From outside Spain, keep in mind that your information can be transferred, stored and processed in other countries.

📌 Data protection in international transfers: We comply with the protection standards established by the European Commission through Standard contractual clauses.

10. Contact

If you have questions about this Privacy Policy Or you want to exercise your rights, you can contact us:

📍 Headquarters: Montblanc road 194, ship A, 43203 Reus (Tarragona)
📧 E-mail: info@growindustry.es
📞 Phone: +34 603 469 519

📍 Branch: Carrer Camí de Moja 4, Ship 3, 08720 Vilafranca del Penedès (Barcelona)
📧 E-mail: info@growindustry.es
📞 Phone: +34 627 770 831

📌 Treatment Responsible: Growarrac Distribuciones SLU (CIF: B55702401)