Atami Bag (Gift)

Frequently asked questions

• What is the Atami bag (free gift)?

  It is a promotional bag from the Atami brand included as a gift with your order. A touch from the brand to go with your purchase in our shop.

• How do I get the Atami bag, do I have to add it to my cart?

  You do not have to do anything: you should not add it to the cart. It is added to your order automatically whenever it applies.

• Does this gift cost me anything extra?

  No, as it is a gift there is no extra cost. It is included automatically along with the rest of the items in your order.

• Which brand is behind this gift?

  The bag is a promotional item from Atami, a brand available in our shop. If you like their products, take a look at the rest of their catalogue.

• Does the gift arrive together with my order?

  Yes, it travels in the same parcel as the rest of your purchase. Orders are shipped within 24 to 72 hours.

• Where do I ask if I have questions about the promotions?

  You can write to our customer service team, available Monday to Friday from 10:00 to 19:00. We will tell you which promotions and gifts are running at any given time.